How long does it take to process a refund?

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

What is the policy for late/non-delivery of items ordered online?

Our local teams work diligently to make sure that your order arrives on time, within our normaldelivery hours of 9AM to 8PM in the recipient's time zone. During busy holiday periods like Christmas, Valentine's and Mother's Day, we may extend our delivery hours before 9AM and after 8PM to ensure that all gifts are delivered on time. If for any reason your gift does not arrive on time, our dedicated Customer Service agents will do everything they can to help successfully resolve your issue. Click here to complete the form with your order-related question(s).

When will my credit card be charged?

We'll attempt to securely charge your credit card at the point of purchase online. If there's a problem, you'll be notified on the spot and prompted to use another card. Once we receive verification of sufficient funds, your payment will be completed and transferred securely to us. Your account will be charged in 24 to 48 hours.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if your recipient's mailing address is in: Arizona California Colorado

PRE-ORDER: Exclusive Custom Made Artisan Watch Featuring Mechanical Movement

PRE-ORDER: Exclusive Custom Made Artisan Watch Featuring Mechanical Movement

Q: What is the return policy?

As your 100% satisfaction is important for us we offer a 14-days Return. To complete your return, please email info@thetimelesswatches.net with the subject 'Returns' and include your order number, name and the reason for the return. We will provide you with instructions on where to send returned goods.The refund is processed right after the product is returned to us. Click here to initiate a return.

Item Location: EU

Payment methods

Brand: The Timeless Watches

Collections:

All Collections, All Products, Design Watches, Masterpiece on Demand, Recently Sold

Description

Introducing an opportunity to secure a design-limited artisan wristwatch that blends horological heritage with modern artistry. Each watch is crafted using hand-selected, unique movements and paired with a design that’s nothing short of wearable art. These are not mass-produced—they’re masterpieces, made for those who appreciate the extraordinary.

Here’s how it works:

Production Period: Each watch is handcrafted with precision, requiring approximately 30 days. Quality can’t be rushed!

Pre-Payment: Reserve your watch in line for just $100.

Final Price: The final cost will depend on the exquisite vintage movement you select, ensuring that each piece is as unique as you are.

Since these artisan watches are tailored to you, placing an order requires an inquiry. Once we receive your details, we’ll guide you through the options to make your dream timepiece a reality.

Why pre-order?

Because this is your chance to own a truly one-of-a-kind watch that won’t be replicated. With each piece representing a limited-edition design, these watches aren’t just about telling time—they’re about celebrating individuality, craftsmanship, and timeless beauty.

Secure your design-limited treasure today, and be part of the journey to owning a work of art!

BASIC INFO:

Caliber:	Mechanical
Condition:	Vintage mechanical movement, Turned into a wristwatch
Gender:	Men's
Case diameter:	46 - 48 mm
Dial:	New, hand-crafted
Glass:	Mineral
Band material:	Double-layered Leather
Lug size:	22 mm
Scope of delivery:	No original box/papers

Shipping

SHIPPING DESTINATIONS

We offer worldwide shipping.

SHIPPING TIMES

International orders can take up to 30 business days to be delivered via Regular Registered Air Mail. The order is dispatched within 2 business days. Shipping time might vary depending on location, shipment method and other factors.

Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

SHIPPING COST

The Shipping Cost is $45.

If you are planning on purchasing more than 1 piece, please contact us directly to discuss the combined shipping option.

PAYMENTS

You can select your preferred payment method at checkout. We accept secure payments for international customers via PayPal Express Checkout.

Note that additional exchange fee may apply if your currency is other than US dollars.

RETURNS AND REFUNDS

Your 100% satisfaction is important for us. We offer a 14-days Return.

EXCHANGE POLICY

If a product gets damaged or was faulty upon a delivery - we offer 100% refund on return or free repair.

TIMING

We have a 14-days Return Policy, since the day item was received. For returns, please email support@thetimelesswatches.net with the subject 'Returns' and include your order number, name and the reason for the return. Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations. Please note that customers are responsible for shipping costs of returned items.

When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund. If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

ORDERS PLACEMENT

Simply add an item to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout".

Follow the instructions by providing us with delivery information and select payment method - we will ship your package within 2 business days.

Our support team is always happy to guide you at any step!

INTERNATIONAL TAXES

International taxes might be applied depending on your country's taxes policy. Any import duties, taxes and other charges are NOT included in the item price and are buyer's responsibility.

DAMAGE

Our product is very delicate and it can be damaged (e.g. the watch might start losing time) during transportation. If you received your order damaged, please contact us. The Timeless Watches can offer you a free repair.

Movement

The manually wound, antique, pocket watch movement inside this watch has been meticulously restored to as close to original condition as possible.

Timeless Watches has an exclusive group of highly experienced watchmakers that specialize in vintage watches.

Before its use in a wristwatch, each movement is completely disassembled, cleaned, oiled, and calibrated.

Each finished watch is tested for at least a week before completion.

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